Terms and Conditions

Meet our

applicable terms and conditions
Before using our online store, carefully read the terms and conditions described below, and these must be respected in all commercial transactions between the customer and FIA Hill Climb Masters.

1. General provisions

The website hcmasters2021.com in its institutional website component, Blog and institutional and technical information is the responsibility of the Hill Climb Masters Entity, represented by Clube Automóvel do Minho, NIPC 501 631 798, headquartered in Braga, hereinafter referred to as HCMasters and part of the virtual store and all content related to the virtual sale of products and their associated conditions and guarantees is the responsibility of Luís Caldeira Pinto, Unip. Lda., NIPC 513 291 687, headquartered in Braga, hereinafter referred to as Uebyou.

 

2. Intellectual property

All content on this site (illustrations, texts, titles, images and videos) is the intellectual property of HCMasters and Uebyou. The partial or complete reproduction of the content through any procedure or support must be previously authorized by Hill Climb Masters, and all content related to E-Commerce must be authorized by Uebyou. All information, content and documents are protected by Portuguese legislation, with regard to intellectual property and copyright.

 

3. Disclaimer

HCMasters/Uebyou excludes any responsibility for:

  • Damages inherent to the use of the internet network, disruption of service, outside intrusion or virus/hacking attacks, or any other case that is not directly connected with the HCMasters/Uebyou brand.
  • Misuse of content or information generated by third parties.
  • Problems arising from incorrect use of products purchased on the hcmasters2021.com website.
  • Non-execution or performance of scheduled tests and events due to the COVID-19 pandemic

 

4. Cookies

Cookies are files that are downloaded to your computer when you enter certain web pages. Among other things, they allow you to save or retrieve information relating to the user’s navigation and can be used for recognition.

4.1. Cookies used
  • Functional cookies, necessary to provide the services requested by users, regarding the purchase and others.
  • Analytical cookies, service provided by Google, Inc.. for operators to offer an optimized user experience.
  • Advertising cookies, which enable the efficient management of the page’s advertising, by adapting the contents to the user
4.2. Cookies Management

Most browsers allow the use of cookies. However, it is the user’s right to refuse to activate them. On the hcmasters2021.com website, the permission and management of the use of cookies by the user is safeguarded, as soon as the website is accessed for the first time, in a bar indicating the use and permission of cookies. The user may use the hcmasters2021.com website without accepting the download of cookies.

However, when doing so, certain features that require user data may not work correctly, such as data for making a purchase in the virtual store, among others. It is the user’s right to use the hcmasters2021.com website with or without cookies.

 

5. Personal data

5.1. Hosting, data and technologies

The HCMasters website is hosted on a European server, under the Portuguese and European Law of the RGPD and all the personal data of the user of the hcmasters2021.com website are under this directive and hosted on European servers and in Portugal.

The service technology where the site is hosted has technology from Cloudflare, Amazon and Google, contracts in which they are also under European standards and under the RGPD law of Portugal and the European Union.

The company responsible for hosting the data is Uebyou. Uebyou takes the privacy of all users very seriously. Therefore, it informs about all technologies and methodologies for using personal data on the hcmasters2021.com website.

5.2. Responsibility for data

For all purposes, and for more information, you can contact the person responsible for personal data on the hcmasters2021.com website by contacting rgpd@hcmasters2021.com

5.3. Data for using the website

The use of the hcmasters2021.com service requires the transmission of some of the customer’s personal information, which is essential for processing orders, issuing invoices and guarantees, in the normal course of a commercial transaction in a virtual store and digital environment.

Likewise, some personal data of the user may be requested in order to receive information via email and sms related to the site, if the user expresses this interest and wants to, being necessary to give their consent in writing in the transfer. of your data for these situations, through checkboxes that exist along the various forms of the site hcmasters2021.com.

The customer undertakes to provide true information and act in accordance with the terms established herein, and the communication of false information may result in the cancellation of the order and access to the website. HCMasters/Uebyou undertake to safeguard the maximum privacy and security of the customer’s personal data, not making them available or disclosing them to third parties for Marketing purposes, with the exception of the promoter Clube Automóvel do Minho and Uebyou – Luis Caldeira Pinto, Unip. Lda. and its subsidiaries.

The Client is also guaranteed that, at any time, he will have the possibility to rectify and access his data, contained in our database, through his client area. In case the customer wants the removal of their data, they should request it through the email rgpd@hcmasters2021.com. They will be removed as soon as possible.

In case the user is a customer, this data may be removed from the website but will always appear in the invoices and billing program in case there has already been a commercial transaction, as the Portuguese law requires it.

 

6. Purchase of Products and Stocks

These conditions regulate the use of the online store https://hcmasters2021.com/ and the end user/customer.

6.1. Legal conditions of purchase

The price of the products is expressed in Euros and includes VAT at the legal rate in force, being valid while advertised and maintained on the date of order confirmation by the customer, even if it changes after the delivery date due to a promotion or campaign that starts. HCMasters/Uebyou reserve the right, at any time, to change the prices of products in this online store, without prior notice.

6.2. Purchase

To make your purchase online, you must be connected to the site hcmasters2021.com, fill in the electronic forms that appear at each stage and register as a user. The data registered by the website constitute proof of the set of transactions entered into between the website and the user/customer. Once the order and payment is made, HCMasters/Uebyou generate a digital order, which corresponds to an ID and the sales document is automatically processed by a third-party invoicing system in use by the Uebyou entity, in accordance with Portuguese law .

Information about each customer’s orders can be found in their reserved area. Sales documents are subsequently sent to the customer in order to accompany the order’s products. The user may also request a duplicate of the document through the website’s contacts relating to the virtual store. All products sold by the website hcmasters2021.com are intended exclusively for their own consumption, and their resale or sale to third parties is strictly prohibited.

6.3. Stocks

Uebyou/HCMasters always keep their stocks up to date. However, stockouts may exist. In case there is a stockout, the methodology used in the hcmasters2021.com webshop will be as follows:

After validation and payment of the order and if there is no stock of the ordered product, Uebyou will contact the customer suggesting an equivalent product. If the customer agrees with it, Uebyou will send the product to the customer with the respective price increase or reduction and/or refund of the value of the product already paid to the customer, as applicable.

 

7. Promotions

All promotions advertised on the hcmasters2021.com website are valid for the periods advertised and with the conditions of each promotion duly indicated on it. Promotions are not cumulative with each other, in case there is more than one promotion at the same time.

7.1. Use of promotions

Each promotion can be used once per user/customer – associated with a unique associated set of email, contributor and contact phone/mobile).

In case the user deliberately tries to bypass the system, Uebyou reserves the right to cancel the promotion and the order that gave rise to it, without prejudice to other actions that may be better suited to the situation in question. HCMasters may, at its sole discretion, refuse or cancel any order and limit the order quantity.

HCMasters may also require additional qualification information before accepting or processing any order. Once we receive your Online order, we will provide you with an order confirmation via email. The receipt of an order confirmation, however, does not mean that HCMasters accepts your order, nor does it constitute confirmation of our offer to sell; we are just confirming that we have received your order.

HCMasters reserves the right, at any time after receipt of your order, to accept or refuse it for any reason. If HCMasters cancels an order after it has already been billed to you, we will refund the amount charged.

 

8. Purchase Processing and Security

8.1. Minimum Order Value

There is no minimum order value on the hcmasters2021.com website.

8.2. Orders
  • First choose the item(s) and then quantities, then click on buy/add to cart. Provide your billing details or login if you have already created an account.
  • If you want a taxpayer number on the invoice, you must provide it. After this procedure, Uebyou will not be able to modify the sales document, forcing its cancellation, if the user/customer wants the sales document with Tax Identification Number, after the order has been validated.
  • Select the delivery and payment method.
  • Please read our terms and conditions carefully, validating them and completing your order.
8.3. Order confirmation and payment
  • After validating/confirming your order on the hcmasters2021.com website, you will receive an email with the detailed order record, including the payment details previously selected.
  • If you choose to use MB Way automatic payment, or Credit Card, and after validating and settling your order, you will receive an email from our website with the order data and how it is already in internal processing.
  • In all cases where payment is made, you will receive a payment confirmation email with an update of the order status for processing by our services (in cases of payment by automatic payment methods, only one email with all data can be sent ).
  • When the order is registered for shipment with the carrier, you will receive an email that will indicate the guide number so that you can track your order on the carrier’s website.
  • The Invoice related to your order is attached to it. In case of need for a 2nd copy of the document, you should contact the email envios@hcmasters2021.com to request this or through the virtual store contacts on the website.

 

9. Delivery and Transport

All deliveries are made to mainland Portugal and islands (Azores and Madeira). The hcmasters2021.com webshop only operates in mainland Portugal and the Portuguese islands. Any order made from a country other than Portugal will not be considered and in case of payment, it will be returned within a maximum period of 30 days for an IBAN to be provided by the user.

At the time of writing these Terms and Conditions, the carrier used for all dispatched and shipped orders are handled by CTT Expresso.

9.1. Shipping costs

Shipping costs charged by hcmasters2021.com can be consulted at checkout, when placing the destination address of the order by postal code and location.

For orders equal to or greater than €100.00 for mainland Portugal and €150.00 for the islands (Azores and Madeira) shipping costs will be free and offered by hcmasters2021.com.

The customer must ensure availability to receive the order on the day scheduled for delivery. Shipments to the Autonomous Regions are subject to additional transport costs.

In the process of online ordering, the Customer, by indicating that he has taken note of our Terms and Conditions, declares to be aware of these facts, thus pledging to pay all expenses inherent to the shipment of the items ordered and previously informed.

 

10. Delivery times

The deadline for delivery of the goods after shipment is:

  • Mainland Portugal – delivery from 24 working hours after dispatch*
  • Autonomous Regions (Islands – Azores and Madeira) – delivery within 5 working days after dispatch*

*The time after dispatch is indicative and non-binding as it is provided by third parties.

The hcmasters2021.com website only carries out the shipment on working days, neither weekends nor holidays being counted for estimating order delivery. Any delay in the shipment of items, given the estimated dates presented, does not confer the right to compensation.

On the other hand, to the estimated time for dispatch, there is also the time to prepare the order and availability in the warehouse, as well as the transport that depends on the carrier and the destination of your order, and the customer will be informed of the day of dispatch.

Orders will only start to be prepared after payment has been received. In the case of bank transfer, the processing of orders only starts with the amount credited to the account – for this it is necessary to obtain proof with the order’s Ref.

 

11. Payment methods

Payment can be made by:

  • ATM Reference
  • Credit Card (Mastercard or Visa)
  • MBWay
  • Bank Transfer, the customer must indicate the respective order number
11.1. Payment security and technologies involved

Uebyou takes payment security and all the technologies involved in the process seriously. Thus, all payment methods accepted on the hcmasters2021.com website are guaranteed by SIBS – Forward Payment Solutions, SA. and/or Ifthenpay.

SIBS is a Portuguese company that develops its activity in the field of financial services in various geographies, namely in the area of ​​payments. Its services are used by over 300 million users, establishing itself as one of Europe’s leading payment processors.

SIBS is the company responsible for managing the Multibanco and ATM Express networks, where it manages from automatic terminals to online means and mobile phones (where it offers the MB Way service) in Portugal.

For more information about the services provided by SIBS, you can consult its website at https://www.sibs.com/ IFTHENPAY is a Payment Institution authorized and supervised by Banco de Portugal (registration number 8707) and operating in the area of digital payments. It has been offering digital payment solutions for companies for 15 years, to be integrated into its online B2C and B2B e-commerce platforms or to integrate into its more traditional collection processes (integrated into invoices or other accounting documents).

IFTHENPAY is thus one of the first Portuguese Fintechs, specialized in the integration of payment methods with the most varied technological solutions and e-commerce platforms, offering companies a turnkey and differentiating service.

IFTHENPAY integrates the most used payment methods in Portugal, such as the Multibanco Reference and more recently the MBWAY, which allow companies to receive payments 24 hours a day, with real-time communication and with complete security.

In addition to the credibility of the associated financial/technological partners, the hcmasters2021.com website also has the following technologies that ensure increased security:

  • Website with 256-bit SSL certificate for data encryption provided by Cloudflare.
  • 24/365 maintenance and security with intrusion alerts and data security.

 

12. Exchanges and Returns

Exchanges of purchased items are allowed, as long as they are only exchanges of sizes and/or colors and if the item is in stock (encomendas@hcmasters2021.com). The exchange will only be made if the item is intact, in the original packaging and without any sign of use.

We ask our customers to check the merchandise after delivery in order to verify that it arrived in good condition. Any anomaly in the packaging must be registered on the transport guide and must not be accepted by the end user/customer.

Uebyou will not accept returns of items damaged by the carrier. If there is any complaint due to manufacturing defect, you must take a picture of the packaging/article and send it by email to encomendas@hcmasters2021.com within the first 12 hours after delivery, indicating the non-conformity and the order number. After receiving this e-mail, we will contact you to arrange for the collection of the order, if necessary, and in case we prove any lack of conformity, the item will be replaced with the same or equivalent and sent again to the Customer’s address at no additional cost .

If the product is not in stock, we will propose an equivalent product or refund the amount paid, as per the customer’s decision. The Customer may exercise the right to terminate the contract, which allows him to return the product and recover the amounts paid, during the 14 days following the delivery of the product, regardless of the related reason, provided that the product/article is intact, inside the packaging original and without any sign of use, that is, in new condition.

Thus, within this period, it must be sent by letter or registered order, in new condition, in the original packaging, with accessories, manuals and a duplicate of the invoice. Once the original and new status of the product is confirmed, as well as of all the elements that followed with it and those mentioned above, Uebyou will proceed with the refund of the amounts paid, within a maximum period of 30 days.

All charges inherent to the return will be borne by the customer.

 

13. Order cancellation

The customer may cancel his order at any time until it is dispatched, with the right to a refund of the amounts paid. To check the status of the order, check the “Order Status” website in your reserved area.

HCMasters reserves the right to cancel purchases in exceptional cases, such as:

  • No payment
  • Data not matching or missing data. In this case, the user will be alerted so that he can carry out or change his data. In the absence of an answer, the order will be cancelled.

 

14. Warranty

All products are covered by the legal warranty. As such, all products carry a limited 2-year manufacturing defect warranty. The warranty does not apply to situations resulting from external causes, such as accidents, falls or misuse of the product.

For all products purchased on behalf of companies or entities with a professional or business NIPC, Uebyou considers that the use of the product is considered professional and thus, the consumer’s right to the limited warranty for products for private use is extinguished.

 

15. Advertising

The site hcmasters2021.com is an internet site that has institutional content, event calendars, news blog, virtual store and advertisements for third parties that sponsor this site.

In the current global context of the Covid-19 pandemic, HCMasters / Uebyou cannot guarantee that the events that give rise to the events will be carried out, either within the announced deadlines or even if they are carried out, since these decisions are up to the competent authorities.

As expected, HCMasters / Uebyou cannot be held liable for moral and/or material damages relating to any decisions not to carry out the events, regardless of any damages to advertisers.

 

 

16. Liability Disputes

HCMasters / Uebyou are not responsible for delays or contractual non-compliance due to force majeure, disturbance, total or partial strike, changes to postal services and means of transport or communication, flood, fire or war or pandemic.

HCMasters / Uebyou are not responsible for any indirect damage, loss of operation, loss of benefit, loss of opportunity, damage or fees that may result from the purchase or advertising of any product or service presented on the website. Although our products have performances compatible with professional uses, hcmasters2021.com is not aimed at a professional audience.

hcmasters2021.com cannot then see its liability compromised for any loss that is the result of a professional activity. For all matters that are not regulated by these conditions, Portuguese law is applicable, and any conflict or divergence in their interpretation will be submitted to the Court of Braga.

In case of online consumer dispute, the consumer can use an “online” dispute resolution system (RLL – ec.europa.eu/consumers/odr), the ODR Platform (“online dispute resolution”), with competence for the resolution of disputes relating to contractual obligations arising from sales contracts or online services.

Access the Electronic Platform for Alternative Dispute Resolution in sales contracts or online services. For Complaints and Complaints – CIAB and/or www.livroreclamacoes.pt and/or encomendas@hcmasters2021.com. More information at the Consumer Portal (www.consumidor.pt)

For all purposes of this legal text of terms and conditions, the CIAB – Braga is hereby appointed for any emerging litigation, and the court of Braga, waiving any other.

By ordering from the hcmasters2021.com website, the user/customer agrees to the terms and conditions contained in this text.

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