COVID-19 Information

Frequently Asked Questions

A SAFE COMPETITION

Don’t have any doubts! See the most frequently asked questions below or, for more detailed information, go to our Contacts page.

Portugal has implemented measures throughout the territory with the aim of controlling the spread of the COVID 19 virus. All implemented measures can be consulted at https://www.visitportugal.com/en/node/421175 or in EstamosOn.

Yes, public transport is still in operation, but they have reduced the capacity of vehicles to 2/3 of the total capacity and the use of a face mask is mandatory.

According to Portuguese law, all foreign citizens have access to the National Health Service, but with specific access procedures, taking into account the country of origin, whether or not it is a country of the European Union or if it is a country that has a bilateral agreement with Portugal. To learn more, see the National Health Service.

If you are coming to Portugal, you can take the Covid-19 test (RT-PCR) shortly after arrival, before departure or at any time, at one of the hospitals and clinics included in the Portugal Health Passport, which offer personalized support in a foreign language. Test results can be obtained in 72 hours or less. More information available at test.covid19@portugalhealthpassport.com / www.portugalhealthpassport.com.
You can also take the test in one of the laboratories indicated by the National Health Service, whose list can be consulted at https://covid19.min-saude.pt/infoadrpcc/.
In case of need, you can also carry out a test at the Airport before the departure flight. Information available on the website of ANA – Aeroportos de Portugal.

Portugal has developed a travel insurance for visitors residing abroad – Portugal Travel Insurance – which covers, among other things, medical, surgical, pharmaceutical and hospital expenses related to Covid-19, as well as expenses for cancellation, interruption or extension of the trip also for Covid-19 reasons. For more information contact portugaltravelinsurance@bonus-seguros.pt / www.portugaltravelinsurance.com.

Travel in European Union countries, in the Schengen Area and between these and other destinations is dependent on border restrictions and epidemiological developments worldwide. Therefore, before making a trip, it is important to consult the alerts and restrictions provided by foreign and border services, whether in the country where the trip starts, or in Portugal (www.sef.pt), as well as verifying the feasibility of the trip with the airline. You can also consult the European Union website – https://reopen.europa.eu – where you can find information for each country on borders, available means of transport, travel restrictions, public health and safety measures, as well as other practical information for travelers.

To find out which trips are allowed and the restrictions on air traffic to and from Portugal, you should consult the measures implemented so far, available at www.visitportugal.com/en/node/421175.

On trips to Portugal, passengers must fill in a form from the Health Authorities – Passenger Locator Card – available in https://portugalcleanandsafe.pt/en/passenger-locator-card.
This information should be used to contact passengers, in case there is any case of COVID-19 on board. It can be filled in online, but if there is any difficulty the questionnaire can be delivered by the airline on paper and filled in during the flight.

Updated information on the evolution of the COVID-19 pandemic in Portugal can be obtained from the WHO – World Health Organization (https://covid19.who.int/region/euro/country/pt) or from DGS – General Directorate of Health (https://covid19.min-saude.pt/).

Turismo de Portugal created a seal “Clean&Safe” to distinguish tourist activities that ensure compliance with hygiene and cleanliness requirements for the prevention and control of viruses and other possible infections. More information at https://www.visitportugal.com/pt-pt/node/422183.

You should contact the airline directly to confirm this information and find out how you can get a refund. Below we provide links to the websites of the Airlines and ANA – Aeroportos de Portugal, where you can obtain more detailed information
https://www.flytap.com
https://www.ryanair.com
https://www.airfrance.fr
https://www.lufthansa.com
https://www.eurowings.com
https://www.easyjet.com
https://www.ana.pt

You should contact the company, establishment or platform where you made your reservation.

For more information visit www.visitportugal.com/pt-pt.

Frequently Asked Questions

A SAFE COMPETITION

Don’t have any doubts! See the most frequently asked questions below or, for more detailed information, go to our Contacts page.

Safety Regulations

EVERYTHING YOU NEED TO BE SAFE

Portugal has implemented measures throughout the territory with the aim of controlling the spread of the COVID 19 virus. All implemented measures can be consulted at https://www.visitportugal.com/en/node/421175 or in EstamosOn.

Yes, public transport is still in operation, but they have reduced the capacity of vehicles to 2/3 of the total capacity and the use of a face mask is mandatory.

According to Portuguese law, all foreign citizens have access to the National Health Service, but with specific access procedures, taking into account the country of origin, whether or not it is a country of the European Union or if it is a country that has a bilateral agreement with Portugal. To learn more, see the National Health Service.

If you are coming to Portugal, you can take the Covid-19 test (RT-PCR) shortly after arrival, before departure or at any time, at one of the hospitals and clinics included in the Portugal Health Passport, which offer personalized support in a foreign language. Test results can be obtained in 72 hours or less. More information available at test.covid19@portugalhealthpassport.com / www.portugalhealthpassport.com.
You can also take the test in one of the laboratories indicated by the National Health Service, whose list can be consulted at https://covid19.min-saude.pt/infoadrpcc/.
In case of need, you can also carry out a test at the Airport before the departure flight. Information available on the website of ANA – Aeroportos de Portugal.

Portugal has developed a travel insurance for visitors residing abroad – Portugal Travel Insurance – which covers, among other things, medical, surgical, pharmaceutical and hospital expenses related to Covid-19, as well as expenses for cancellation, interruption or extension of the trip also for Covid-19 reasons. For more information contact portugaltravelinsurance@bonus-seguros.pt / www.portugaltravelinsurance.com.

Travel in European Union countries, in the Schengen Area and between these and other destinations is dependent on border restrictions and epidemiological developments worldwide. Therefore, before making a trip, it is important to consult the alerts and restrictions provided by foreign and border services, whether in the country where the trip starts, or in Portugal (www.sef.pt), as well as verifying the feasibility of the trip with the airline. You can also consult the European Union website – https://reopen.europa.eu – where you can find information for each country on borders, available means of transport, travel restrictions, public health and safety measures, as well as other practical information for travelers.

To find out which trips are allowed and the restrictions on air traffic to and from Portugal, you should consult the measures implemented so far, available at www.visitportugal.com/en/node/421175.

On trips to Portugal, passengers must fill in a form from the Health Authorities – Passenger Locator Card – available in https://portugalcleanandsafe.pt/en/passenger-locator-card.
This information should be used to contact passengers, in case there is any case of COVID-19 on board. It can be filled in online, but if there is any difficulty the questionnaire can be delivered by the airline on paper and filled in during the flight.

Updated information on the evolution of the COVID-19 pandemic in Portugal can be obtained from the WHO – World Health Organization (https://covid19.who.int/region/euro/country/pt) or from DGS – General Directorate of Health (https://covid19.min-saude.pt/).

Turismo de Portugal created a seal “Clean&Safe” to distinguish tourist activities that ensure compliance with hygiene and cleanliness requirements for the prevention and control of viruses and other possible infections. More information at https://www.visitportugal.com/pt-pt/node/422183.

You should contact the airline directly to confirm this information and find out how you can get a refund. Below we provide links to the websites of the Airlines and ANA – Aeroportos de Portugal, where you can obtain more detailed information
https://www.flytap.com
https://www.ryanair.com
https://www.airfrance.fr
https://www.lufthansa.com
https://www.eurowings.com
https://www.easyjet.com
https://www.ana.pt

You should contact the company, establishment or platform where you made your reservation.

For more information visit www.visitportugal.com/pt-pt.

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